Effective: October 1, 2018
For further information about this policy, please contact [email protected].
What is a cookie?
A cookie is a text file that is stored on your computer or mobile device by a website's server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or keeps your sessions open so you don't have to login again.
There are some important concepts related to cookies that you should be aware of:
First and third-party cookies: whether a cookie is 'first' or 'third' party refers to the domain placing the cookie. First-party cookies are those set by a Web site that is being visited by the user at the time (e.g., cookies placed by a Teladoc Health Site).
Third-party cookies are cookies that are set by a domain other than that of the Web site being visited by the user. If a user visits a Web site and another entity sets a cookie through that Web site, this would be a third-party cookie.
Persistent cookies: these cookies remain on a user's device for the period of time specified in the cookie. They are activated each time that the user visits the Web site that created that particular cookie.
Session cookies: these cookies allow Web site operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.
What Cookies Teladoc Health Uses and Why
Teladoc Health issues cookies as soon as you visit one of our Sites. Teladoc Health uses Performance and Functionality cookies.
Performance cookies collect information about how you use our Sites, e.g. which pages you visit and if you experience any errors. These cookies do not collect any information that could identify you and are only used to help us improve how our Sites work, to understand what interests our users and measure how effective our content is.
We use performance cookies for:
Web analytics: Provide anonymous statistics on how our Web site is use
Error management: Help us improve the Web site by measuring any errors that occur.
Some of our performance cookies are managed for us by third parties. However, we don't allow the third party to use the cookies for any purpose other than those listed above.
We use Google Analytics to assist with web analytics. Google Analytics collects information anonymously, and much like examining footprints in sand, it reports website trends without identifying individual visitors. Analytics uses its own set of cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.
Functionality cookies remember choices you make to improve your experience. By using the website, you agree that we can place these types of cookies on your device. They allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.
Consent for Cookies
If you wish to withdraw your consent at any time, you will need to delete your cookies using your internet browser settings. For further information about deleting or blocking cookies, please visit: http://www.aboutcookies.org/Default.aspx?page=2.
Deleting and Blocking Cookies
Changing Cookie Settings
You can manage cookies through your web browser. These settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your internet browser for more details.
On the following link you can find information about which cookies have been installed, allow installing them or blocking as well as removing from your device: http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html or www.aboutcookies.org.
Specific Cookies Used by Teladoc Health Sites
On the Teladoc Health Sites, the following cookies may be used:
Third Party Websites and Their Cookies
If you go (via our websites) to our pages on (external) third party social media websites, like facebook, twitter, youtube, or linkedin, cookies are used by those websites and your data is controlled by those websites, not Teladoc Health. Therefore Teladoc Health is not responsible for the cookies placed by such websites. Please read carefully the privacy policies of those social media websites before accessing those pages:
More information about cookies
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